Schedule of courses -

Details about the Fall 2014 course you selected


Subject:

Business Management

Title:

BUSMG-150J Customer Service - (SC) - .5 Unit

Instructor:

Hawkins, Pamela

Note: Section 8367 is a hybrid class, a combination of classroom lecture and online instruction. This class meets one Saturday, 11/01 on campus, then regularly online. A final project will be developed and submitted online. Please go to www.dvc.edu/hybrid for hybrid course information.



Course

Section

Days

Time

Room

Units

Start/Stop Dates

BUSMG-150J

8367

S

9:00-12:00pm

BFL-113

.5 Unit

11/01 - 11/01

12:30-3:20pm

ONLINE


Catalog Course Description
BUSMG-150J Customer Service
0.5 - 0.5 Units SC
Degree Applicable
Variable Hours
 
Customer service skills provide the most significant arena for career success. In this class students will learn the competencies needed to develop a joint purpose, show compassion, and be generous and trustworthy with customers, co-workers, and external stakeholders. CSU

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